08 Support & Resources

How to get help when you need it.

Q How do I contact the Griid AI support team?

You can reach support through any of the following channels:

• Email: contact@griidai.com --- for technical issues and account queries.

• Help Widget: Available in the bottom left corner of your dashboard.

• Documentation: Browse this guide and the in-platform documentation.

• Video Tutorials: Step-by-step walkthroughs available on the Griid AI website.

📧 Contact Support

Email: contact@griidai.com

Help Widget: Bottom left corner of your dashboard

Response Time: 3--5 business days

Q Where can I find video tutorials?

Step-by-step video tutorials are available on the Griid AI website at griidai.com. Visit the Resources or Tutorials section of the website to browse all available walkthroughs.

Griid AI Help Center · Version 1.0 · February 2026

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